Why on Earth do I Need a Website?

Difficult Decisions

All the data points to one fact: If you are a small business you need a website. Not just any homespun website though.

It needs to be beautiful, it needs to be fast, it needs to be well branded & differentiated and it needs to have good usability. In essence, it needs to look professional and polished to best serve your business.

What we will cover here:

  • More reasons why you need a professional website
  • Why you might think you don't
  • Whats suitable for small business
  • How much will it cost

50 Milliseconds Rule - Good Design Wins

Visitors will decide to stay or leave your site inside 50 milliseconds.
It's a decision made based on a subconscious feeling about the quality of the design.
The illustration below should be clear enough.

See The other design

75% of people have judged a companies credibility based on it's website design

More reasons design matters

#1

It takes 2.6 seconds for a user's eye to select an element on a website that influences their first conscious impression.

The first impression takes 50 milliseconds - the next impression needs to followup with a home run. The first impression is subconscious the second impression is conscious.

#2

88% OF USERS ARE UNLIKELY TO RETURN TO YOUR SITE AFTER A BAD EXPERIENCE.

Do you know how many potential customers are not ever coming back?

#3

If given 15 minutes to consume content, 75% of people would rather read something beautifully designed than something plain.

People are not going to stay if it's not a pleasing place to be. 

#4

First impressions are 94% design-related.

Your website design and business success are linked.

#5

A study found that 94% of negative website feedback was design related.

Badly designed websites give rise to negative feelings.

#6

46% of B2B buyers will leave a site if it is not immediately obvious what a company does.

This is a reality check - a websites messaging has to be clear and logical.

#7

38% of people will stop engaging with a website if the content or layout are unattractive.

In short: design matters .... a lot.

97% of people go online 
to find & research local businesses

More data more truths

#1

It equalises the playing field

You have a chance of competing with the big boys and girls in your industry if you have well put together website. 

#2

30% of consumers won’t engage with a business without a website

That is 30% fewer customers no if's and but's.

#3

Facebook Twitter & Instagram are not sufficient anymore

The time people spend on social media is going down not up. In 2018 people spent 50 million fewer hours on Facebook than they did in 2017.

#4

75% of B2B buyers say the quality of digital website content significantly impacts their buying decision

This is a huge number and is ignored at your peril. Buyers are past halfway in making their decision if they contact you from your site.

#5

We are spending over 26 hours a week online and 5 hours a day engaged with our phones on average. 

People expect to be able to engage with your company online these days.

"My business is too small 
A website is too expensive"

Typical Objections

#1

" My best friends daughter can build me a website"

While that may be true unless they have a lot of uncommon talent your likely to get a site that's short on professional polish. Every tiny flaw damages your perceived professionalism, brand and credibility and the stats show you're competing with at least 3 other options the customer has already listed.

#2

"My business is too small"

A website is a basic business assert that does not need to break the bank. It is cheaper than premises, rent, vehicles or stock. Without being on the web your increasingly less viable as a credible business.

#3

I already have enough business & I don't need a website"

A good web presence need not be just about getting more business. It is a means of making contact, checking opening times, offering automation, etc. It reinforces the loyalty of customers and your perceived commitment to their care.
So you need a website?
Examples
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